Privacy Policy

Effective Date: 2026
Company Name: Kawi Nature 202503343221 (JR0185340-P)
Website: kawimangrove.com

Kawi Nature ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a booking through kawimangrove.com.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name

  • Phone number

  • Email address

  • Nationality

  • Booking details (activity, date, time, number of participants)

  • Payment-related information (processed by third-party payment gateways; we do not store full card details)

1.2 Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Referring website or source

2. How We Use Your Information

Your information may be used to:

  • Process and manage bookings

  • Confirm payments and reservations

  • Communicate booking details, updates, or changes

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

  • Marketing and promotional purposes (with consent)

3. Sharing of Information

3.1 We do not sell, trade, or rent your personal information to third parties.

3.2 Your information may be shared only with:

  • Operational partners (boat operators, guides, crew) strictly for service delivery

  • Payment gateways for transaction processing

  • Legal authorities if required by law

All third parties are required to handle your data securely and confidentially.

4. Payment Security

4.1 All online payments are processed through secure, third-party payment gateways.

4.2 Kawi Nature does not store or retain your credit/debit card details.

4.3 While we take reasonable steps to protect your data, we cannot guarantee absolute security of information transmitted online.

5. Cookies & Tracking Technologies

5.1 kawimangrove.com may use cookies or similar technologies to:

  • Enhance user experience

  • Analyse website traffic

  • Improve website functionality

5.2 You may choose to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. Data Retention

6.1 We retain personal data only for as long as necessary to fulfill booking, operational, legal, or accounting purposes.

6.2 When data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

Requests can be made by contacting us through our official website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not intended for children without parental or guardian supervision. We do not knowingly collect personal data from children without consent.

10. Changes to This Privacy Policy

Kawi Nature reserves the right to update or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website.

11. Contact Information

For any enquiries, please contact:

Kawi Nature (Kawi Mangrove)
Website: kawimangrove.com
Tel: 6017 565 0687
Email : kawimangrove@gmail.com

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.